At The 420 Crew, we take pride in the quality of our products and strive to ensure your complete satisfaction. This Guarantee Policy outlines the terms under which we stand behind our products and services.

1. Product Quality Guarantee

We guarantee that our products will meet the quality and specifications outlined in their descriptions at the time of purchase. If any product fails to meet these standards, you may be eligible for a replacement, repair, or refund under the conditions outlined below.

2. Guarantee Period

• Our guarantee covers products for a period of  30 days, 1 year from the date of purchase.
• Any claims made after the guarantee period will not be eligible.

3. What Is Covered

• Manufacturing defects, such as faulty materials or workmanship.
• Issues arising from normal use of the product under the intended conditions.

4. What Is Not Covered

This guarantee does not cover:

• Damage caused by misuse, neglect, accidents, or improper care.
• Wear and tear from regular use.
• Alterations or modifications made by the customer.
• Products purchased through unauthorized sellers.

5. How to Make a Guarantee Claim

To make a claim under this guarantee, follow these steps:

1. Contact us at @the420crew.com with your order details and a description of the issue.
2. Provide proof of purchase (e.g., receipt or order confirmation) and photos or other evidence of the defect.
3. Our team will evaluate your claim and provide instructions on the next steps, which may include returning the product for inspection.

Return Address for Claims:
[Insert Business Address]

6. Resolution Options

If your claim is approved, we will offer one of the following resolutions:

• Replacement: A new product of the same or equivalent model.
• Repair: Free repair of the defective item (if applicable).
• Refund: A full or partial refund, depending on the extent of the issue.

7. Additional Notes

• This guarantee is limited to the original purchaser and is non-transferable.
• For international customers, any additional shipping fees for replacements or repairs are the responsibility of the customer unless otherwise stated.

8. Contact Us

For any questions or to make a claim, please contact us:

• Email: @the420crew.com